Starbucks Zero Tolerance Standards

星巴克零容忍標(biāo)準(zhǔn)

星巴克評(píng)判級(jí)別分為：

    A    審核周期3年

    B    審核周期2年

    C    審核周期18個(gè)月

    D    審核周期1年

    ZT   不接受

Non-negotiable areas for all factories that are required by Starbucks to have an assessment

星巴克所有要求審核的工廠(chǎng)應(yīng)無(wú)條件符合以下標(biāo)準(zhǔn)：

1. 1.Transparency: Openness, communication, and accountability

1.透明度：開(kāi)放，溝通和負(fù)責(zé)任

• Transparency: Starbucks expects suppliers to provide transparency into their operations, policies, processes, and relevant records to Starbucks or its designated third party. Suppliers must disclose the identity, physical location and ownership of all factories that will produce goods for Starbucks, including the use of sub-contractors.

• 透明度：星巴克期望供應(yīng)商向星巴克或者指定的第三方提供他們的運(yùn)作、政策、程序以及相關(guān)記錄的透明度。供應(yīng)商必須披露所有為星巴克生產(chǎn)產(chǎn)品的工廠(chǎng)的名稱(chēng)、地理位置和所屬情況，包括使用分包商的情況。

• Bribery: Money and/or gifts of any type are not offered to Starbucks or its designated third party.

• 賄賂：不得對(duì)星巴克或者指定的第三方進(jìn)行金錢(qián)或者禮物等任何形式的賄賂。

• Subcontracting: Suppliers disclose the identity, physical location and ownership of any subcontractors that will produce goods for Starbucks. The factory prohibits unauthorized subcontracting for production and communicates any changes of subcontractors to Starbucks for approval.

• 使用分包商：供應(yīng)商必須披露所有為星巴克生產(chǎn)產(chǎn)品的工廠(chǎng)的名稱(chēng)、地理位置和所屬情況，包括使用分包商的情況。工廠(chǎng)不得使用未經(jīng)批準(zhǔn)的分包商進(jìn)行生產(chǎn)同時(shí)應(yīng)告知星巴克任何變動(dòng)以獲得批準(zhǔn)。

Examples of Non-Transparency:  Without transparency, we are unable to know the true facility conditions

非透明度例子：如果沒(méi)有透明度，我們便不能知道工廠(chǎng)的真實(shí)狀況。

• Concealing true working conditions and / or additional production locations

• 隱瞞真實(shí)的工作條件和/或另外的生產(chǎn)地點(diǎn)。

• Double sets of payroll and production records

• 表里不一的工資和生產(chǎn)記錄

• Offering monetary gifts to our third party monitors

• 向第三方審核員提供金錢(qián)或禮物。

1. 2.Commitment to Continuous Improvement: Starbucks expects suppliers to demonstrate a commitment to continuous improvement and engage in the improvement process.

承諾持續(xù)改進(jìn)：星巴克期望供應(yīng)商能夠承諾持續(xù)改進(jìn)并付諸整改過(guò)程中。

1. 3.Child Labor:

童工

• Legal working age: The supplier does not employ workers under the age of 16 or the legal working age.

• 法定工作年齡：供應(yīng)商不得雇用年齡小于16歲或者低于法定工作年齡的人員。

• Documentation: Documentation is maintained to verify the age of all workers.

  保留記錄：供應(yīng)商需保留所有相關(guān)的記錄以便可以來(lái)確認(rèn)所有工人的年紀(jì)是否符合。

1. 4.Forced Labor: Forced Labor is work exacted under the menace of any penalty and for which the [worker] has not offered himself voluntarily.

強(qiáng)迫勞工：強(qiáng)迫勞工意為工人工作是在非自主自愿的前提下，以懲罰手段來(lái)脅迫工人工作。

• Voluntary work: All workers provide voluntary work or service under no threat of penalty. Overtime is not mandatory.

• 自愿工作：提供所有的工人自主自愿工作或者服務(wù)的權(quán)利，沒(méi)有任何的懲罰手段脅迫工人。加班工作是自愿的而非強(qiáng)制性的。

• Bond, debt, prison labor: Workers are not hired under bond, debt or other obligation, nor does the facility hire or subcontract work to prison labor.

• 債務(wù)勞工和監(jiān)獄勞工：?jiǎn)T工雇傭不應(yīng)債務(wù)等其他制約，且工廠(chǎng)不得使用監(jiān)獄工或者外發(fā)工作到監(jiān)獄。

• Document control: There is no holding original employee documents, such as passports, without a system for employees to access those documents at will.

• 文件控制：如無(wú)系統(tǒng)保證員工的任意使用，工廠(chǎng)不得保管其原始文件如護(hù)照等。

• Physical restraint: There are no physical restraints to workers leaving the facility during work hours (e.g. locked exits, armed guards, etc.)

• 人身限制：不允許對(duì)工人在工作時(shí)間離開(kāi)工廠(chǎng)進(jìn)行人身限制。（例如：封鎖出口，警衛(wèi)武裝等等。）

• Deposits: Workers are not required to submit deposits that are equal of more than 1.5 times their monthly wage.

• 押金：不允許要求工人們交納相當(dāng)于超過(guò)他們?cè)滦降?.5倍作為押金。

Easily identifiable forms:

• Prison Labor

• Indentured Labor

• Slave labor

• Mandatory OT

More subtle forms:

• Contract labor: wherein upfront fees are so high that workers are forced to borrow money and cannot afford to quit until loan is repaid

容易識(shí)別的形式：

較敏感的形式 ：          

-監(jiān)獄勞工                                          

勞務(wù)工：預(yù)付款太高以至于工人被迫借貸或者直到貸款還清前不能辭工。

-契約勞工

-奴役勞工

-強(qiáng)制加班

1. 5.Payment of Wages:

工資支付

• Minimum wage: All employees (including piece-rate, trainees and temporary workers) are paid at least the legal hourly minimum wage.

• 最低工資：所有員工（包括計(jì)件工，實(shí)習(xí)生和臨時(shí)工）應(yīng)支付最少要相當(dāng)于法定最低的小時(shí)工資。

• Timeliness of payments: Workers must receive monetary payment within 45 days of the labor service provided.

• 及時(shí)支付工資：工人必須在提供勞動(dòng)服務(wù)周期的45天內(nèi)收到貨幣形式的報(bào)酬。

• Documentation: Adequate documentation is available to verify that minimum wages are being paid to all workers.

• 保留文件：保留適當(dāng)?shù)奈募Y料以證明所有工人都至少被支付了最低工資。

1. 6.Physical/Sexual Abuse and Sexual Harassment: Suppliers must not use or permit corporal punishment or any other form of physical or psychological coercion including verbal abuse and sexual harassment.

身體或性虐待和性騷擾：供應(yīng)商不得允許或使用任何形式的身體或者精神上的的懲罰措施，包括言語(yǔ)辱罵和性騷擾。

1. 7.Denied Access: Suppliers must allow announced and unannounced inspections of their records and all areas of the facilities by Starbucks or a Starbucks approved third party to verify compliance to the Standards, including confidential employee interviews.

拒絕評(píng)估：供應(yīng)商必須允許星巴克或星巴克批準(zhǔn)的第三方在通知和不通知的情況下，審核工廠(chǎng)的資料以及所有廠(chǎng)區(qū)范圍，包括對(duì)員工的私密訪(fǎng)談。

1. 8.Environmental Impacts: The supplier / facility does not create significant Environmental issues causing direct and immediate environmental endangerment (i.e. toxic waste disposal)

  環(huán)境影響：供應(yīng)商/工廠(chǎng)不會(huì)對(duì)周邊環(huán)境引起重大的污染問(wèn)題以至于造成直接和立即的環(huán)境破壞。（如有毒廢棄物的排放）

1. 9.Life Safety: The supplier / facility does not create significant health and safety issues causing direct and immediate employee endangerment (i.e.: no secondary exits, no emergency alarm system, blocked primary aisles, blocked exits, locked exits without easy emergency access, hazardous electrical wiring, unsafe structural engineering, no protective equipment for workers and machinery at all, etc…)

   生命安全：供應(yīng)商/工廠(chǎng)不存在直接和立即造成員工危害的重大健康與安全問(wèn)題。（如無(wú)第二出口，無(wú)緊急 報(bào)警系統(tǒng)，主通道受阻，緊急出口被阻，出口被鎖且不能逃生，有危險(xiǎn)的電源線(xiàn)，不安全操作結(jié)構(gòu)，員工及機(jī)器無(wú)任何保護(hù)裝置等）

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